- Registering & Paying
- Arriving in & Collecting Passes on Day
- Rules & Regulations
- Ask a Question not covered here
What is an Anime & Gaming Con? An Anime & Gaming Con is a fun and convention that takes place in the UK over two days featuring everything from gaming, cosplay, anime, comics and more. In each city it is usually on an annual basis.
What are the prices?
Note: Online prices are discounted when you pay in advance. Prices may increase closer to the event.
Full Pass includes both days – £19 (If you Buy Now Via Website)
Saturday Pay On the Day (Open 12PM to midnight) – £14
Sunday Pay On the Day (Open 12PM to 11PM) – £10
What are the opening and closing times? VIP/Priority can enter at 10AM, Standard tickets booked online can enter at 11AM and On the day tickets will be sold at 12PM.
You will not be allowed to queue more than 30 minutes before your ticket type is allowed to enter.
Events end between 11pm and midnight, please check the timetable for exact times or ask our staff on the day of the event.
What ages are allowed in?
– All ages are allowed, but please note some events may contain adult themes and language intended for a more mature audience. It is the guardian’s responsibility if they wish to bring minors along to the event and we take no responsibility if any content is not suitable.
– You MUST have ID and be 18+ if wish to be served at the bar.
– Anyone under 16 must be accompanied with an adult.
– Anyone under 18 may not attend the event past 8pm as the evening activities are 18+ only.
What do I get if I pay beforehand? Guaranteed Entry, Early entry at 11AM. Price is also less than on the door.
Can I not register and just pay on the day?
Yes, you can. It’s £13 for Saturday and £10 for Sunday entry (so £23 for both days). There is no need to pre-register or pre-pay for this. Note that we can not guarantee entry, but we will always make a front-page announcement if it looks likely we are going to sell out.
I have a problem, where do I go?
To the ops & registrations desk at the front of the building where you first come in. You can also contact the registrations desk via phone on 07983 671948.
Q – How can I be up to date with any changes/major happenings on the day?
Make sure to follow @animeleague twitter and #animeleague your tweets – All timetable cancellations and changes will be put up on our @animeleague twitter account. We will also be tweeting about events of interests and happenings throughout the day. Make sure to #animeleague tag your tweets and we will RT ones that may interest the attendees.
Q – How and where do I sign up for events?
Take place where the events are held unless otherwise stated (so you sign up for gaming tournaments in our Video Gaming area, stage events at the main stage, etc). Please ensure you arrive half an hour prior to the event or tournament and a member of staff will show you where to go or what to do.
Q – Is there a place to store my luggage/bags?
Yes, when you go inside there is a bag storage area next to registrations. Cost is one pound per bag or item.
Q – Am I allowed to bring food and drink in?
No this is not allowed due to there being a licensed bar/restaurant on the premises.
Q – Do you allow Group Bookings for clubs/societies?
Yes we do. A club/society booking has a considerable discount, getting your members in at up to 10% off the online price. Provided your club or society has a proof of existance (ie: website, fb group etc), then we will allow you to put in a group booking. Note that a club/society must also be regularly meeting up. A group booking requires a minimum of 10 people to be placed under it. Your society will be invoiced and will need to pay in one go for all it’s members (we allow BACS, paypal and cheque) by two weeks prior to the event. Thereafter simply hand us a namelist at any time before the event and your members will get in via providing proof of ID on the door as normal. To book, just email email@example.com with your society’s name and proof of existance and how many you wish to book for.
Registering & Paying
Q – What is a Supporting Member?
A – The type of member badge you get for AGC depends on which clan you wish to be in. A supporting member gets to have all the badges rather than just one. The badges are also printed rather than hand written. Read more HERE. You can ONLY get supporting membership if you register and pre-pay beforehand.
Q – How Do I Pay for Anime & Gaming Con?
If you registered with a forum account, log in to the AGC site via Register –> Login. There you can pay via paypal. Note you do not need a paypal account to do this, if you click it anyway, then if you don’t have an account, select the option “pay with a debit/credit card”. If you did not register with a forum account, please follow the link that was emailed to you.
Q – I don’t have PayPal, can I pay via other means?
You can use PayPal to pay with a debit/credit card without registering for an account. This works exactly the same as a normal online transaction – all you need is your card number and security number, which you enter onto the PayPal website (we don’t have access to this or store it in any way). We offer payment via BACS bank transfer and cash/cheque/postal-order through post. Please email us on firstname.lastname@example.org and we will provide details.
Q – Can I register for more than one person?
Yes, click on “Your Profile” and then click on “Add Registration”. Please note each person must bring their own proof of ID to the event. We allow you to register for up to six people.
Q – Can I edit and/or delete a registration?
Yes, once in “Your profile” simply click edit or delete. The total you owe will be changed to reflect this.
Q – Can I pay for someone else who isn’t associated with my account?
Yes, please email us on email@example.com stating who you’d like to pay for and how you wish to pay.
Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entry to someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf
Q – I’ve paid, do you send me a ticket in the post?
A – We send you a ticket via email. Please bring this ticket along on the day to gain entry. If you have paid and haven’t received your ticket after 48 hours, please email us.
Q – I can’t print my ticket. What do I do?
A – You can bring a digital copy of your ticket on your mobile device (phone/tablet). If you don’t have these, bring proof of ID such as a driver licence, passport etc to get in.
Arriving in & Collecting Wristbands on Day
Q – I’ve paid, do you send me a ticket in the post?
A – We send you a ticket via email, we are unable to send tickets through the post. Please bring this ticket along on the day to gain entry. If you have paid and haven’t received your ticket after 48 hours, please email us.
Q – How do I get there?
A – Please check the travel page.
Q – Carparking?
A – Please check the travel page
Q – Is there a number I can contact if I get lost?
A – Feel free to call us on 07983 671948.
Q – Do I need ID?
A – If you wish to stay after 8PM for the parties then must bring a proof of ID. If you don’t have ID then bring along your ticket to get into the daytime events. You won’t be allowed to stay after 8PM unless you clearly look over 18.
Q – What ID do you accept?
A – To stay over 8PM, you MUST provide a proof of ID with your date of birth (and ideally a photo) on it to be able to enter. Valid forms of ID includes Passport, Drivers License, Citizens Card or any form of photo ID with a PASS logo on it (most student cards). If you lack this, we will accept a birth certificate or anything with your name on it such as a bank-card, provided you look 18 or older.
Q – How Do I Queue for My Wristband and get in?
A – As you queue outside, our staff will walk through the queue with clipboards and wristbands asking for your ID, checking you off our list, and then issue your wristband, which will act as your proof of payment and entry – make sure not to lose or remove it! Once you have your wristband you do not need to queue and can go straight in. If you are issued with a two-day wristband and collected it on Saturday, you will not need to queue again for Sunday.
Q – How do I collect my conbadge and t-shirt?
A – If you’ve ordered these, Conbadges with printed names and t-shirts you can collect any time from the Animeleague merchandise desk between 10:30am and 6pm.
Rules & Regulations
Q – What are the full Terms & Conditions to my attending Anime and Gaming Con?
You can read them on registering and also read them HERE.
Q – Is there a General Rules List for attendees?
Yes, you can read that and ask questions about it here
Q – I’m cosplaying with a weapon that may be dangerous. Is this okay?
A – Make sure to read the cosplaying rules here first. All weapons will be checked by the registrations team and if they consider it as a risk to others we will send you to Ops where it will be stored. If you going to be part of the cosplay masquerade you will be able to pick it up but must return it to us to look after.
Q – I need a refund, how can I get one?
If you wish to cancel your any aspect of your registration, we will offer a refund minus a £10 administration fee on entry when the refund is conducted 4 weeks beforehand. Within 4 weeks of the event, any refund will not be possible. We will allow transfers of your entryto someone else at any time up to one week prior to the event if you email us for no fee. Our full terms and conditions can be seen here: https://www.animeleague.com/documents/EventTermsConditions.pdf